Required skills

interpersonal and consultation skills to listen effectively and to ask questions

project planning skills

Required knowledge

national stateterritory legislation and regulations relating to rights and responsibilities of representatives and union members and antidiscrimination legislation especially as it pertains to employment

relevant employment agreements including

awards

other industrial instruments

various forms of workplace agreements

union information such as

legal right of entry

history general and workplace location and industryspecific

current policies priorities and activities

recruitment policies and procedures

membership information benefits rates and process for applying

representation processes

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

range of skills and techniques that have led to the empowerment of groups and individuals to advocate for social change

demonstrated evidence in developing members and potential activists to achieve defined aims and where appropriate how networks are built

demonstrated evidence of how workplace issues were identified including surveys questionnaires and interview notes

knowledge of national stateterritory legislation and regulations relating to rights and responsibilities of representatives and union members and antidiscrimination legislation especially as it pertains to employment

Context of and specific resources for assessment

Assessment must ensure

access to workplace and union documents

examples from work with union members

support from union officials

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of demonstrated techniques in resourcing and supporting the empowerment of union members

observation of performance in role plays

observation of presentations

oral or written questioning to assess knowledge of union information

review of analysis of issues

review of documentation about the aims of networks

evaluation of identified activist development needs

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other workplace relations units

Canvassing views of members and potential members may include:

Workplace issues may include:

Analysis of issue/s may include:

Development needs might include:

Activities might include:

Aims of networks might include:

Networks might include:

Reviews might include: